SSM Health reviews

3.4

56% would recommend to a friend

(2,629 total reviews)
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Laura Kaiser

45% approve of CEO

50% positive business outlook

SSM Health has an employee rating of 3.4 out of 5 stars, based on 2,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SSM Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Mar 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, physicians are willing to explain and are patient. You learn a lot. Great to get your foot in the door for healthcare without needing more than a GED/HS diploma.

Cons

Pay is mediocre compared to what the job entails. Management could be better but does an okay job at being fair. Training could be better.

1.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of anything good. I didn't have a good experience after my maternity leave. Even my coworkers have had several complaints and issues.

Cons

I was given such grief about needing to express my breast milk from the time I came back from my maternity leave until the time I quit. I was told I could only pump 2 times during my work hours and needed to pump during my lunch. Sometimes my lunch was only 30 minutes, which it takes 30 minutes to pump. I had to buy hands-free pumps in order to make up for the times I wasn't allowed to pump, and pump while I worked. I had 2 scheduled pump times, and I was only allowed to pump for 30 minutes each time. They did not take in consideration how long it takes to wash out the pumps either. I constantly got complaints about how I was taking too long to pump. I felt like I was always targeted because I was getting talked to about other things as well, even though all of my coworkers were doing the same or similar things and not getting talked to. There is another woman who came to the clinic to help with urgent care who also said she was only allowed 2 pump times at 9am and 3pm. My 2 scheduled pump times were at 9:30am and 3pm. When those times were first scheduled, I was told it was okay if I went a little earlier or a little later and wasn't expected to go at those exact times. I tried to go pump at 9am, and my manager sent me a nasty email saying I did not need to be going an hour after getting to work. I was accused of pumping for 50 minutes, and apparently she timed me pumping. I was told that maybe I should wake up in the middle of the night and pump, so that I'm not needing to pump as soon as I wake up. One time I had my hands-free pumps in, my manager asked me how I know I need to pump if my baby isn't around to cry and tell me he is hungry. I constantly got dirty looks and exasperated deep sighs when I needed to pump. There were times that we were so busy, it was my scheduled time to pump, and I was told to wait and go pump when I got things caught up. I was forced to pump in the bathroom on 2 different days because they had an extra provider in clinic and "didn't have anywhere for me to pump". There was also an incident one Monday morning of one of my coworkers finding a bag of my breast milk tucked behind a mustard bottle in the door of the fridge, hidden! She said she didn't see it. She felt it when she went to grab the mustard bottle. I never put my milk bags in the door of the fridge. They were always on the top left shelf, in plain sight. The bag of milk wasn't any good and had to be dumped. Once I put my two weeks notice in, I was retaliated against by having to do a lot of extra work. So much work that it was at least a 2 or 3 person amount of work to do. My job was drawing labs and shooting xrays, but the added work was nurse duties, such as: rooming patients, UA, a1c finger stick, swabbing for strep, flu, covid, and rsv, h pylori breath test, std swabbing, urine culture, and still have my other futies of drawing all labs of any patients in clinic (Cardio, primary care, or Ortho) and xrays for those patients. This clinic sees 40-50 patients per day.

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SSM Health Response
2y
Thanks for your review. As an organization that values our team members' experience with SSM Health, we're sorry that yours was less than positive. We would appreciate it if you’d share more about your situation offline, so that we can use that valuable feedback to help us improve in the future. Please reach out to recruiting@ssmhealth.com with any further comments or suggestions you wish to share.
4.0
Mar 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Been their for over 25 years. Over the years there are good times and bad times and I felt unappreciated at times but that happens at any job. The days of getting a pat on the for doing a good job are over. As long as you work hard and have good work ethic. you will be treated fairly

Cons

I have no con for SSM. The only negative I find are negative you will find at other hospital. Yes you will work short staff. Yes you will understand appreciated ect. All I can say that every hospital staff. Guess what it's a job and as long as you meet the expecting you are doing what you where hired to do. Expecting a company to be a paradise to work for are gone

Viewing 460 - 462 of 2,629 Reviews

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