SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)
avatar

George Mboya

19% approve of CEO

28% positive business outlook

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 25, 2016

cashier

Recommend
CEO approval
Business Outlook

Pros

you get plenty of hours and if you are a great worker and always show up on time its ALWAYS OT

Cons

manager meeting every friday . new rules every day. some staff seem very rude . low pay(10.10)

1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Static Schedule. Flexible. Not really more than that.

Cons

Management was for the most part terrible. There was favoritism (Managers buying only certain employees meals) and one manager in particular was an incredible jerk. Once I was written up because I went home, after he told me to go home because I was too sick to work. The turnover rate was high-most employees did not stay as long as even a year. The pay was low for how stressful it was- 8.50 an hour if you started at 3am, no tips despite the fact that it was a coffee shop. Rushes were 4 hours long in the mornings and sometimes people still tried to give us tips...it went into a little black box from which none of us ever saw a cent. The supervisor was a tyrant- despite the large amounts of money we made for this company on a daily basis, we were always accused of stealing and watched constantly. Prices constantly rose but our wages did not. Also, don't expect your co-workers to show up. Once I opened to a morning rush all alone...there were supposed to be 4 of us. The worst thing about working here is that a real colectivo won't hire you if they know you've been working here. In short, SSP America is full of greed, a lack of concern for their employees and a lack of concern in their quality of product. Perfect, right? This is the worst job I've ever had.

2.0
Aug 31, 2016

Bad

Recommend
CEO approval
Business Outlook

Pros

There are no pros. none

Cons

Everything: Management management management management

Viewing 58 - 60 of 1,190 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.