Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture and good teamwork environment." ((in 23 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 68 reviews)); "Long hours and 3am starts" ((in 51 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.3

Work/Life balance

2.3

Career opportunities

2.2

Senior management

2.0

Culture & values

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 12, 2016

Stressful at times

Cashier

Recommend

CEO approval

Business Outlook

Pros

Paid Time Off Sick and Vacation days

Cons

Short breaks Long Hours Stressful PTO for people only with seniority

1.0

Feb 3, 2016

Management Doesn't Care

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This place is great as long as you're the favorite the week. It's easy to get hired here because turnover is high.

Cons

Their cash handling policies and practices do not match. I saw numerous cash handling policies be discarded while others counted against other employees. Company morale is low in both staff and management. Management emails back and forth mocking employees.

1.0

Oct 3, 2015

RUN THE OTHER WAY

Server/host/cashier

Recommend

CEO approval

Business Outlook

Pros

Over time!!! Working in the airport!! Cross training (If you kiss butt) Hired on the spot

Cons

Horrid management May or may not get breaks Talked down to Belittled EXPECTED to cover shifts No set schedule (all retain now a days) ON YOUR FEET MOVING ALL DAY Miscomunication Conflicting directions from managers Ghetto employees, they hire anyone They dont drug test or refernce check No advancement 1 year and same spot

Viewing 61 - 63 of 1,190 Reviews

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