Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 47 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Friendly staff and there was free lunch when i was there" ((in 33 reviews)); "Great Culture" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 173 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 67 reviews)); "Long hours and 3am starts" ((in 48 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

May 22, 2018

Manager

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

None left when I finally decoded to leave. Just the team who I felt sorry for when I left. You'll probably go far fast if you work hard as everyone else will leave!

Cons

Staff pay- terrible. Three different rates and no idea how they expect to keep anyone Morale at zero. Jobs taken from front line and more jobs created at HQ every month (after years of taking them out) Ops managers put in positions they shouldn't be and treat staff like dirt. Just don't bother. ....

5.0

May 20, 2018

Great Place to Work! Great Opportunities

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Fastest growing company in the food travel industry! Tons of opportunity for growth and advancement both for current employees and new hires. The company has a clear idea of who they are and where they are going .

Cons

Can't think of any. This is my favorite job as a restaurant manager

4.0

May 15, 2018

Good career start

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly team, helpful and professional management

Cons

was cold in the store during winter, no heating

Viewing 955 - 957 of 1,190 Reviews

Jobs at SSP Group