Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 69 reviews)); "Some colleagues were friendly and supportive" ((in 47 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Great Culture" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Many managers have no clue what they are doing." ((in 65 reviews)); "Long hours and 3am starts" ((in 49 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 32 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

Skip to content Skip to footer

Notifications

SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 12, 2018

Don’t work for this company

Manager

Recommend

CEO approval

Business Outlook

Pros

No reason why you would ever want to work with this company . They have lots of locations around the world.

Cons

They don’t care about employees or customers. Have no hospitality focus and want profit at any cost. Treat employees with no respect.

3.0

Feb 25, 2018

A big diversified company.

Barista

Recommend

CEO approval

Business Outlook

Pros

To work in different stores, get experience with different working atmosphere, good unity among employees, food allowances also available for the employees.

Cons

Since its airport so no fixed time to work and needs to be flexible to work anytime fixed by the employer.

1.0

Feb 17, 2018

No Appreciation!!!

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Best reason to work here as a supertor manager you get $20 a day to eat at any restaurant in the terminal. You can't have premium items like Steak or seafood.

Cons

You are nit appreciated by management. As a supervisor and manager you are not appreciated by the Ops or directors who sit upstairs at their desks. They will see you working hard with minimal staff sometimes no one at all just the manager and not care about the situation.

Viewing 967 - 969 of 1,190 Reviews

Jobs at SSP Group