Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 69 reviews)); "Some colleagues were friendly and supportive" ((in 45 reviews)); "Great team to work with." ((in 38 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Great Culture and good teamwork environment." ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 185 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,191 reviews)

Ratings by demographic groups

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Jun 14, 2017

Absolute worse company

Cook

Recommend

CEO approval

Business Outlook

Pros

50% off of employee meals.

Cons

Food smells spoiled work hours constantly manipulated supervisors aggressive and violent. Lost 5 employees since I started in April. Sometimes never got tips from bartenders for helping them. Had to wait almost a week for final paycheck and it still wasn't correct.

2.0

Jun 12, 2017

Marks And Spencer franchise rail station.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best thing about working here was the staff. They were very friendly and easy to get along with. Management were friendly but very strict.

Cons

SSP did not care about staff. Minimum wage, very busy store, late shifts, minimum employee benefit (15% discount in that store only).

4.0

Jun 10, 2017

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lovely pepole to work with

Cons

Shame about the pay and conditions we all have to work in

Viewing 1018 - 1020 of 1,191 Reviews

Jobs at SSP Group

SSP Group

SSP Group reviews

Company ratings over time

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Absolute worse company

Marks And Spencer franchise rail station.

Good place to work

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