Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 43 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Friendly staff and there was free lunch when i was there" ((in 31 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 183 reviews)); "Low pay and have to be fully flexible" ((in 79 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Apr 16, 2016

working at the SSP America commissary in Phoenix Arizona

Cook

Recommend

CEO approval

Business Outlook

Pros

If you're desperate for a job and only consider it temporary maybe this is the place for you

Cons

Having the deal with people that think the world owes them something because of the color of their skin or the country they came from or for whatever lame-ass reason favoritism unfair practices management that don't have a clue what they're doing having to use the restroom behind some pig that pees all over the toilet seat because they're so disrespectful having to hide your work tools from your station when you leave for 5 minutes so people will not steal it the list goes on and on and on

2.0

Apr 16, 2016

Team Member/Customer assistant

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

-Hire extremely quickly( barely had an interview) if you need the money , when hours are flowing they really flow!( -interesting and fast paced environment -Meeting some interesting people

Cons

-Plenty work and low wages - Not good company to work for great career opportunities - Management do not care about employes - Not much training to be honest - No uniform (you provide it yourself really) - Rota is completed weekly, on occasions the day before a shift for whatever reason.

1.0

Apr 11, 2016

Unstable and unpredictable

Contractor

Recommend

CEO approval

Business Outlook

Pros

Salary was great location was great

Cons

Too much favoritism HR management doesn't like to follow correct protocol

Viewing 1084 - 1086 of 1,190 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

Line Cook - Urban Crave (IAD)

Utility / Dishwasher - Smashburger Denver Airport

Associate General Counsel, Labor & Employment

SSP Group

SSP Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

working at the SSP America commissary in Phoenix Arizona

Team Member/Customer assistant

Unstable and unpredictable

Jobs at SSP Group

SSP Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

SSP Group reviews FAQs

Jobs at SSP Group