SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)
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George Mboya

19% approve of CEO

28% positive business outlook

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 3, 2016

Chaos

Recommend
CEO approval
Business Outlook

Pros

Quick at making decisions when bringing people on board but that is all that can be said in their favour

Cons

Totally useless at keeping key personnel due to Chaos at upper management level. Political in-fighting means that no one knows what is going on and are just played at expendable pawns in a game

1.0
Feb 24, 2016

Never work for this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is near enough impossible to get fired

Cons

The only benefits is that they have a pension plan People don't tun up Management is terrible Minimum wage for all employees

1.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Not a 0 hours contract...... Potentially a 50% off employee card, however doesnt work in most locations/items if it was even worth using due to price increases. Monthly bonus if your unit hits it's targets and you have never been a minute late or sick

Cons

Constantly variable shifts and swaps you cannot plan Employee programs and promotions are near non existant or a borderline scam/removed before you complete regional and Upper management have to approve every decision, it takes a long time to do the simplest of things if they are even done. Not paid past closing time Staff hours constantly cut back Staff privilges cut/non existant (not even allowd to make a drink on shift) Equipment constantly failing Staff members high sickness rate, many calls to cover shifts at last second Many rule, service and price changes leading to disgruntled customers Customers, you will be dealing with angry people in a rush who will treat you worse than dirt and let you know about it. Wage is minimum, possibly below if you are not paid for extra time you've needed to work past close due to staff shortages Mandatory random staff searches Increases in responsabilities but no reimbursments or wage increases

Viewing 1093 - 1095 of 1,190 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.