SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)
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George Mboya

19% approve of CEO

28% positive business outlook

SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 8, 2016

This company needs a LOT OF WORK!!!

Anonymous employee
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CEO approval
Business Outlook

Pros

I'll try to put everything together on a type of essay so if you want to join this company should consider before wasting your time. This is a 80 million dollar company, they rave about it all the time, and still they can't manage to pay decent salaries, this is the type of company that will make a profit out of their employees salaries examples ?? As of today February 9/2016 everybody gets paid $10.10 an hour, that falls for cooks, porters, and cashiers. Servers and bartenders get $7.50 ( shame on you SSP). Servers and bartenders get tips, but cashiers aren't allowed to take any, there's this other thing called a blind drop, and if your $5.00 over or short you'll be fired; managers who get salary are exploited and expected to work around 60 hours a week, and if cooks or cashier, server, porter don't show up the manager will have to do the job, aaaandd if something goes wrong even if the company is wrong because of so many issues this company has, they don't care and they blame the manager till the end. Unfortunately I haven't met the first person that is looking forward to stay long term, almost 70% of people I encounter at my work place are looking a way to get out of here. This is CHAOSSS!! The only good is they give you free soft drinks and coffee, why is such a big deal? Well... because before you pass security you have to get rid of any drinks you may have, and if you have a 6 am call time that coffee will be needed, and it will hit the spot. Now, food?? You just get 50% off but just once a day.... and no packaged food Ok. Again they make profit out of their employees! Cashiers could be making 17 dollars and hour easily, and pay cooks 25.00 but. ... they want that look you know. Million dollar company look.

Cons

I work at JFK, and distances are a HUGEEE challenge! Have to come 20 min before call time, so I can pass security, very low pay, and disorganization is the order of the day.

2.0
Feb 4, 2016

Ridiculous Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

long work hours if you need it..... flexible for students.... definite opportunity to progress through ranks if serious about your job

Cons

way underpaid for what is expected of you....... too many immature idiots.....pressured to up sell ( by idiotic middle management ) without any insensitive to do so..... have to constantly ask for your break and to finish work..... expected to work overtime ( without overtime pay )

1.0
Feb 3, 2016

Management Doesn't Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This place is great as long as you're the favorite the week. It's easy to get hired here because turnover is high.

Cons

Their cash handling policies and practices do not match. I saw numerous cash handling policies be discarded while others counted against other employees. Company morale is low in both staff and management. Management emails back and forth mocking employees.

Viewing 1099 - 1101 of 1,190 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.