Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

3.0

Jan 14, 2015

A bit of a mad house, but nice enough people. Management gets the bad end of the stick.

Line cook

Recommend

CEO approval

Business Outlook

Pros

Mandatory raises for hourly employees, 40 hours a week, overtime when nobody shows up (happens a lot), flexible bid schedules based on seniority.

Cons

Lots of micromanaging from higher-ups, seniority based favoritism, no holidays off unless they are regularly scheduled off days, high turnover, pays for public transportation then keeps you after buses stop running with threats of write-ups, insubordinate coworkers not getting penalized.

2.0

Jan 1, 2015

Why not to work for ssp. In my opinion

Retail supervisor

Recommend

CEO approval

Business Outlook

Pros

many location, many different brands, easy place to get a promotion.

Cons

No real structure from managing cleaners to managing staff and stock., team moral is almost always low,

1.0

Dec 30, 2014

Bartender

Recommend

CEO approval

Business Outlook

Pros

Money sometimes, management, people I work with

Cons

Where should I even begin this is the worst of the worst company after 6+ years they tell us 2 days before Thanksgiving we are closing sometime between then and Dec.31 no severance pay and no care or worries about its employees who have been there making them $$ from day one. No one to give honest truth and then they try to bail on owed PTO hours to top it all off. I cannot believe these heartless "people" keep on making your money

Viewing 1138 - 1140 of 1,190 Reviews

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A bit of a mad house, but nice enough people. Management gets the bad end of the stick.

Why not to work for ssp. In my opinion

Bartender

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