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      SSP Group

      Engaged Employer

      SSP Group reviews

      2.3

      33% would recommend to a friend

      (1,190 total reviews)
      avatar

      George Mboya

      19% approve of CEO

      28% positive business outlook

      Ratings by demographic groups

      SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Dec 26, 2014

      Awful company where only the big players reap the rewards

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      not much to be honest.

      Cons

      Working at SSP for almost 4 months now. The pay is minimum wage while working at a SSP franchise branch of M&S, considering how much profit is made that is diabolical for a company to pay so little. The staff also get a 15% discount which at M&S while working minimum wage they should not have bothered with the discount. However we used to get free lunch, this was taken down to give us a discount card, shortly after I had found out the managers got a bonus on their pay check for the removal of a free staff lunch (funny how this was never mentioned to the other staff). This company is all about greed, greed and more greed. The people reaping the rewards of your hard work are the managers and higher up. SSP don't even internally train their own managers, they bring them over from other places to save costs on training, which means less chance on you moving up the company. Shops are constantly understaffed (to save costs again). I've worked at McDonald's and I would go back in a heartbeat.

      1.0
      Dec 20, 2014

      It was fun working at the airport, however the company not so much

      Cashier/cook
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the fellow employees were fun to work with and It was great to meet all the nice people traveling and hear their stories.

      Cons

      Some of the worse management there is. Some managers acted like they cared when all they really did was talk about you behind your back. Others would show up and do nothing but flirt with staff. The rules change depending on who is involved. You never get off at your scheduled time. Lot of employee just stand around, and other ones have to Pick up their slack.you earn time off but when you go to use it it seems to have disappeared . Too much to list about cons

      1.0
      Dec 15, 2014

      Company will employ anyone who needs a job and will give you an opportunities to progress with your carer.

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good place to work for people who lack education and want to work and learn and progress. Also for thouse who need visa, or have to find quick income. Be warned, if you have an experience and looking for your next carrier progress don't get on the hook what they advertise. Very soon you find out that nearly every proud employee has very low standards or never had a better job. The rest just survive it and look for another job as soon as possible. Especially I wouldn't recommend this company to anyone who ends up in M&S brand thinking it will be similar to the original brand, there is nothing similar to it.

      Cons

      Staff members have unpaid 30 minutes brake for 8 hour shift. Might have to buy your own uniform while it is ordered, most likely there will not be locker for your belongings, but there is always safe where you can store your valuables or even cctv in the staff locker room, or you can rent it out in some units.

      Viewing 1141 - 1143 of 1,190 Reviews
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      ReviewsSSP Group reviews

      Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.