Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SSP Group?

33% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.3 out of 5 for work life balance, 2.0 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 67 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 68 reviews)); "Long hours and 3am starts" ((in 56 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 29 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.3

33% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

28% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.3 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 34% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Oct 31, 2016

Wouldn't recommend

Cash office assistant

Recommend

CEO approval

Business Outlook

Pros

- Some people I met are amazing.

Cons

- You work like a slave for basic pay. - No chance for a pay rise. - Very often worked more than 10 hours a day. - No staff room. - No toilets (Had to use rail station toilets)

4.0

Oct 26, 2016

Busy, challenging, great opportunities for career growth

Support

Recommend

CEO approval

Business Outlook

Pros

Air and Rail environments are different to the high street and have peaks and troughs that will challenge your business management skills. Customer focused - if you like talking to people and have a helpful nature and like to upsell, you'll do well.

Cons

Shift work isn't suitable for everyone so if you're looking for the '9-5' then it's probably not the role for you - in operations, support staff tend to work more traditional office hours. Working within brands mean you have to consistently follow set procedures so if you want to create your own menu's and 'do your own thing' then the need for consistency doesn't allow for that, although you can make suggestions and recommendations for the brand team to consider so you do still have an input.

3.0

Oct 19, 2016

sales advisor

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Easy opportunities to grow within company if one shows hard work.

Cons

Some of the management members treat staff as slaves. Worked with many great managers, but last experience was not pleasant. Salary is not the best.

Viewing 1147 - 1149 of 1,190 Reviews

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Busy, challenging, great opportunities for career growth

sales advisor

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