Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 65 reviews)); "Some colleagues were friendly and supportive" ((in 42 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 182 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 66 reviews)); "Long hours and 3am starts" ((in 58 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 32 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jun 17, 2025

Grow with SSP and Reap the Benefits

Logistics general manager

Recommend

CEO approval

Business Outlook

Pros

Opportunities to grow Employee Benefits

Cons

Your growth comes with the desire to progress.

SSP Group Response

1y

Thank you for taking the time to leave a review. We appreciate your insights and are glad to hear about the positive aspects you’ve highlighted. Thank you for your continued dedication and contribution to our team.

4.0

Jun 17, 2025

Enjoy working here

Helpdesk executive

Recommend

CEO approval

Business Outlook

Pros

Development is encouraged, job opportunities, building relationships between various teams! I have worked for this company for the past 3 years and have achieved more things and pushed out of my comfort zone in regard to learning different areas of the business!

Cons

Haven’t came across any cons as of yet!

SSP Group Response

1y

Thank you for taking the time to leave a review. We are glad to hear about the positive aspects you’ve highlighted. Thank you for your continued dedication and contribution to our team.

5.0

Jun 16, 2025

If you put effort in, it's easy to progress

General manager

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts Great location Good local team

Cons

As a manager here you need to deal with adult children. Customers love to moan at the airport.

SSP Group Response

8mo

Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and appreciate your dedication.

Viewing 118 - 120 of 1,190 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

SSP Group

SSP Group reviews

Company ratings over time

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Grow with SSP and Reap the Benefits

Enjoy working here

If you put effort in, it's easy to progress

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