SSP Group reviews

Lack of support Pay is terrible Long hours Expected to do managers job with no extra pay

A work uniform was not supplied for the first two months. Given that I worked in the bakery and regularly handled frozen stock, I had to purchase my gloves, which felt unreasonable. The job description was misleading—I was hired as a BAKER, but spent around 90% of my time on the shop floor acting as a Trading Assistant, including stock rotation duties. While I didn’t mind this in itself, it was never mentioned as part of the job description or the training process. Management was unsupportive and dismissive. I requested specific days off well in advance, but was still scheduled to work on those days. I was also reprimanded for briefly chatting with a colleague and laughing at a joke made by a customer—this felt disproportionate and demoralising. Overall morale among staff was very low, and the bakery’s stock management was disorganised and frustrating to deal with daily.