SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)
avatar

George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 9, 2025

Survive SSP

Recommend
CEO approval
Business Outlook

Pros

Good pay Well secured work area, so no worries on your safety Only 2 shifts morning (opening) and afternoon (closing) If you have seniority the job is 10 times easier

Cons

Sloppy management and HR team Co workers and work environment is terrible Terrible shifts for new people Low turnover rate A lot of slacking making it to where one has to do more work, but no increase to pay and it’s expected 1st shift are always leaving work and slacking because they stay understaffed and expects 2nd shift to do it

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SSP Group Response
1y
Thank you for this helpful information. SSP America is committed to building a fair team where everyone is treated equally and with respect. Thank you for being part of the team.
5.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Working as a team. Multicultural workforce. Always going above and beyond for our customers.

Cons

Career development still needs addressing. Double standards needs looking into.

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SSP Group Response
1y
Thank you for your feedback. We're glad to hear of the diverse and supportive team, and take onboard your comments with regards to career development and double standards.
1.0
Jun 5, 2025

You'll regret it

Recommend
CEO approval
Business Outlook

Pros

You would get a free meal.

Cons

They lie and say you are full time....full time to them is 24 hours. Also they make you take a lunch if u work 5 hours which puts you down to 4.5. No one to cover your bar for lunch so good luck and hope for the best.

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SSP Group Response
1y
Thank you for this feedback. We take this information seriously, and all responses are appreciated.
Viewing 124 - 126 of 1,190 Reviews

Glassdoor has 1,854 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.