Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Benefits are good and part of a union" ((in 37 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 85 reviews)); "Many managers have no clue what they are doing." ((in 65 reviews)); "Long hours and 3am starts" ((in 54 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Apr 22, 2025

all good

Team member

Recommend

CEO approval

Business Outlook

Pros

good , flexible , support , motivated , happy

Cons

Not really , not really , not really , not really.

SSP Group Response

1y

Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and appreciate your dedication.

2.0

Apr 22, 2025

Good

Manager

Recommend

CEO approval

Business Outlook

Pros

You got airport experience to start in good field

Cons

Bad management ever i see

SSP Group Response

1y

We’re grateful for your feedback. Ensuring that team members feel appreciated is a core principle of SSP America. We're sorry to hear that your experience fell short.

4.0

Apr 20, 2025

Good place

Food and beverage attendant

Recommend

CEO approval

Business Outlook

Pros

Consistent work Good team Decent pay

Cons

Stressful Not so great benefits

SSP Group Response

1y

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

Viewing 142 - 144 of 1,190 Reviews

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SSP Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

all good

Good

Good place

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