Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 70 reviews)); "Some colleagues were friendly and supportive" ((in 50 reviews)); "Friendly staff and there was free lunch when i was there" ((in 37 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 179 reviews)); "Low pay and have to be fully flexible" ((in 77 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 69 reviews)); "Long hours and 3am starts" ((in 55 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 28 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Feb 25, 2025

Some comments.

Business system manager

Recommend

CEO approval

Business Outlook

Pros

- Flexibility in the job - Opportunities for career advancement

Cons

- Inconsistent management that frequently changes decisions without thorough planning - Ineffective communication within the organization

2.0

Feb 25, 2025

Bad management, Great people

Team leader

Recommend

CEO approval

Business Outlook

Pros

Staff were great mostly, pay is the same for all ages

Cons

management were terrible and rude, training is not done properly

SSP Group Response

We're pleased to hear about your positive experience with our team during your time at SSP and are grateful for your comment with regards to management and training as we are always looking to improve.

5.0

Feb 22, 2025

NA

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Good company with latest technologies.

Cons

Nothing, sometime workload and had to work on saturday.

SSP Group Response

Thank you for your review - that is great to hear of your positive experience at SSP.

Viewing 175 - 177 of 1,191 Reviews

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