Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 70 reviews)); "Some colleagues were friendly and supportive" ((in 50 reviews)); "Friendly staff and there was free lunch when i was there" ((in 37 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 179 reviews)); "Low pay and have to be fully flexible" ((in 77 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 69 reviews)); "Long hours and 3am starts" ((in 55 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 28 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,191 reviews)

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

5.0

Feb 27, 2025

Good company

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, positive work environment, good benefits, lots of development opportunities

Cons

The company grows quickly and sometimes there are more things that need to be done vs the number of people

SSP Group Response

1y

Thank you for this feedback. We’re thrilled to hear about your experience and hope you’ll recommend SSP America to your friends and family.

3.0

Feb 25, 2025

All good

Finance analyst

Recommend

CEO approval

Business Outlook

Pros

Salary progression, free food in office

Cons

Poor management, no structure, favouritism, poor benefits

SSP Group Response

1y

Thank you for your feedback and we're glad to hear of the positive salary progression and food benefits provided by SSP. We fully take onboard your comments with regards to management and are constantly seeking to improve.

2.0

Feb 25, 2025

Company Review

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

They pay for your qualifications

Cons

Strict work from abroad restrictions

SSP Group Response

1y

Thank you for this feedback. We’re thrilled to hear about your experience and hope you’ll recommend SSP America to your friends and family.

Viewing 172 - 174 of 1,191 Reviews

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Company ratings over time

Reviews by job title

Good company

All good

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