SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)
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George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Nov 6, 2024

Never work here

Recommend
CEO approval
Business Outlook

Pros

At Sanford tap you get 50% off food and can order from the kids menu. This is about all that's good.

Cons

They have a clearly preferred race. These people use that to their advantage to brake the rules and not have any consequences. They will speak in another language about you to complain. They also treat anyone with a disability like a landmine that you have to walk on eggshells around. Which as someone who decided to not disclose my disability was aggravating. However, the worst part of the job is that even after being assaulted by a coworker they will not give you a way to contact HR and will make you work with that person often. There's also a targeting problem with managers where no matter what you do, you will get spoken to rather rudely. You will also not be trained on things but expected to do them. They also have times where cashiers with no kitchen training are expected to cook to keep the place from sinking under the pressure of rush. You will be punished for being sick including with covid (unless you disclose a disability because then eggshells). There about 5 or 6 managers who finding one is like waiting for a shooting star. Then you've got to make sure you find one that can actually do their job. Save yourself the headache from being belittled and treated like dirt.

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SSP Group Response
1y
We are sorry to hear about your negative experience. Your feedback is important to us, we take matters seriously and the issue will be escalated to the appropriate department.
5.0
Oct 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good People, and Benefits and Work environment

Cons

A lot of food waste

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SSP Group Response
1y
Thank you for your review and brilliant to hear of our strong team spirit in particular.
1.0
Oct 26, 2024

na

Recommend
CEO approval
Business Outlook

Pros

Good hours, friendly staff and team

Cons

Early days, micro management, not progression and high staff turnaround

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SSP Group Response
1y
We're pleased to hear of your experience of SSP; the good hours and team culture as key highlights. We have taken your comments about shift times, management, progression and turnover onboard.
Viewing 223 - 225 of 1,190 Reviews

Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.