Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 69 reviews)); "Some colleagues were friendly and supportive" ((in 47 reviews)); "Friendly staff and there was free lunch when i was there" ((in 36 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Great Culture" ((in 24 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Management is poor" ((in 180 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Many managers have no clue what they are doing." ((in 65 reviews)); "Long hours and 3am starts" ((in 49 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 32 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 18, 2024

Okay for a part time job

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

It was alright until everyone was made redundant after covid

Cons

I was made redundant, sadly

SSP Group Response

Thank you for your feedback and for the time you spent with us. We appreciate your insights and wish you all the best in your future endeavours.

3.0

Oct 18, 2024

SSP Team Leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

Easy to communicate with managers

Cons

Far from the city center.

4.0

Oct 14, 2024

Well organised engine but little work life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, lots to learn, great team, lots of responsibility

Cons

Lots of work on your plate but not enough time to do it all. C-level just want everything "faster"

SSP Group Response

Thank you for taking the time to write a review. We acknowledge the importance of work-life balance and strive to provide flexible work arrangements and support to help our people maintain a healthy balance between their personal and professional lives.

Viewing 235 - 237 of 1,190 Reviews

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