Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 73 reviews)); "Some colleagues were friendly and supportive" ((in 45 reviews)); "Great team to work with." ((in 39 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 70 reviews)); "Long hours and 3am starts" ((in 55 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 10, 2024

Development

Director

Recommend

CEO approval

Business Outlook

Pros

Great Culture Stein Development Program

Cons

Proper performance requires long hours

SSP Group Response

Thank you for your feedback and for the time you spent with us. We appreciate your insights and wish you all the best in your future endeavours.

4.0

Oct 9, 2024

Good

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

Management is nice, expectations are clear, flexible hours

Cons

The uniform is strict and the building is cold. We cannot wear jackets.

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

4.0

Oct 8, 2024

Airport Team Member - Tortilla

Team member

Recommend

CEO approval

Business Outlook

Pros

Good pay in comparison to similar jobs Friendly staff and colleagues Good benefits with discounts

Cons

Busy shifts can be stressful

SSP Group Response

Thank you for your feedback and for the time you spent with us. We appreciate your insights and wish you all the best in your future endeavours.

Viewing 238 - 240 of 1,190 Reviews

Jobs at SSP Group

Cook - Flying Saucer (DFW)

Cook - Flying Saucer (DFW)