Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 47 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Friendly staff and there was free lunch when i was there" ((in 33 reviews)); "Great Culture" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 173 reviews)); "Low pay and have to be fully flexible" ((in 81 reviews)); "Many managers have no clue what they are doing." ((in 67 reviews)); "Long hours and 3am starts" ((in 48 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 4, 2024

Interesting company

Learning and development

Recommend

CEO approval

Business Outlook

Pros

Not many at this point as the company is undergoing significant changes following years of neglect.

Cons

Not many, it is another workplace.

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

2.0

Oct 3, 2024

Low-skill workplace with poor management

Team member

Recommend

CEO approval

Business Outlook

Pros

Few pro's that cannot be found at other low-skilled workplaces.

Cons

Far too corporate, even when dealing with individual locations that are just food/drink places. Company will also breach contracts to save profits when nearing the end of the financial year. Managerial bonuses and profit margins will be prioritised well beyond employee conditions and customer satisfaction.

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

4.0

Oct 1, 2024

Very good company

Assistant unit manager

Recommend

CEO approval

Business Outlook

Pros

They have a lot of stores to choose from

Cons

None so far. It is doing well

SSP Group Response

Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and appreciate your dedication.

Viewing 241 - 243 of 1,190 Reviews

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