Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (24) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"great people to work with" ((in 67 reviews)); "Great team to work with." ((in 39 reviews)); "Friendly staff and there was free lunch when i was there" ((in 35 reviews)); "Benefits are good and part of a union" ((in 35 reviews)); "Great Culture" ((in 26 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 175 reviews)); "Low pay and have to be fully flexible" ((in 84 reviews)); "Managers have to do hourly employees duties because they are always under staffed." ((in 65 reviews)); "Long hours and 3am starts" ((in 53 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 35 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

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SSP Group

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by category

3.0

Compensation and benefits

2.9

Diversity & inclusion

2.5

Work/Life balance

2.5

Career opportunities

2.4

Senior management

2.3

Culture & values

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 2, 2024

SSP

Cyber security analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly and approachable people on all levels

Cons

Lack of structure and not competitive with salary

2.0

Aug 28, 2024

Okay for no experience job seekers

Team member

Recommend

CEO approval

Business Outlook

Pros

The only pros is Friendly Manager and Colleagues. It depends on the store you work for. If you work under a good and competent manager, you get enough hours and support. If not, RUN AWAY!!!

Cons

Low salary even though you have to work twice harder than other cafes or shops. Because all shops under SSP are train stations, airports and motorways, it is extremely busy and often you don't have enough time to drink a sip of water. Employees often quit so always lacking of resources. No paid breaks. No free meals. No bonus. Management only interested in upselling rather than well beings of employees. No proper training. Even though you have 0 experience, you will have to work like you know everything in your first day. You need to learn everything by yourself. Team member often need to bear the responsibilities of team leader.

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

2.0

Aug 27, 2024

Bad company

General manager

Recommend

CEO approval

Business Outlook

Pros

Friendly, flexible, social, good pay

Cons

Treat staff bad, lack of support,

SSP Group Response

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

Viewing 256 - 258 of 1,191 Reviews

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