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STCU

Engaged Employer

STCU reviews

4.2

77% would recommend to a friend

(118 total reviews)
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Lindsey Myhre

100% approve of CEO

75% positive business outlook

Ratings by category

4.3

Culture & values

4.1

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

3.9

Compensation and benefits

3.6

Senior management

STCU has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The STCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

118 reviews
1.0
Sep 6, 2022

Not worth the Headache

Member consultant
Recommend
CEO approval
Business Outlook

Pros

Benefits are through Premera and are affordable. Get a one-hour lunch break.

Cons

Low-pay (not competitive) and breaks are hard to get. Training is very short and internal job aides are complicated.

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STCU Response
3y
Thank you for taking time to leave a review. We’re happy to hear you enjoyed the affordable health insurance and work schedule. After a comprehensive review of the current market, we increased pay early summer. We will regularly review compensation and adjust accordingly. We’re sorry to hear the five-day Member Service training class and mentoring afterwards felt too short. Our job aids which contain step-by-step instructions are very detailed. We are always looking to make improvements and are reviewing job aids. Thank you for your feedback. We will pass it along to leadership.
5.0
Aug 12, 2022

Good Company

Contact center officer
Recommend
CEO approval
Business Outlook

Pros

all pros. good company for work

Cons

no cons. good company for work

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STCU Response
3y
Wow! Thank you so much for this review! We are so happy to hear you are enjoying working at STCU. Thank you for all you do in serving our members.
5.0
Jun 14, 2022

Great environmanet

Teller
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, members and community.

Cons

They aren't competitive with pay.

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STCU Response
4y
Thank you for taking the time to write a review! We are glad to learn that you enjoy working with your team members, members, and the community. We care very deeply for our employees and are dedicated to always improving our benefits package, which includes adjusting compensation as the market continues to shift. Watch for some updates soon! If you’d like to provide further feedback please reach out to HR at any time.
Viewing 31 - 33 of 118 Reviews
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Glassdoor has 120 STCU reviews submitted anonymously by STCU employees. Read employee reviews and ratings on Glassdoor to decide if STCU is right for you.