Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Good benefits" ((in 12 reviews)); "Great culture and organization that makes a difference locally" ((in 12 reviews)); "Good work/life balance." ((in 10 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Great Coworkers" ((in 4 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Training was awful and hoped for a better direction" ((in 5 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

STCU reviews

4.2

77% would recommend to a friend

(118 total reviews)

Lindsey Myhre

100% approve of CEO

75% positive business outlook

Ratings by category

4.3

Culture & values

4.1

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

3.9

Compensation and benefits

3.6

Senior management

STCU has an employee rating of 4.2 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The STCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Sep 6, 2022

Not worth the Headache

Member consultant

Recommend

CEO approval

Business Outlook

Pros

Benefits are through Premera and are affordable. Get a one-hour lunch break.

Cons

Low-pay (not competitive) and breaks are hard to get. Training is very short and internal job aides are complicated.

STCU Response

3y

Thank you for taking time to leave a review. We’re happy to hear you enjoyed the affordable health insurance and work schedule. After a comprehensive review of the current market, we increased pay early summer. We will regularly review compensation and adjust accordingly. We’re sorry to hear the five-day Member Service training class and mentoring afterwards felt too short. Our job aids which contain step-by-step instructions are very detailed. We are always looking to make improvements and are reviewing job aids. Thank you for your feedback. We will pass it along to leadership.

5.0

Mar 25, 2022

Enjoyed my years working at STCU

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not-for-profit community-oriented mission, reasonable pay and benefits with good semi-annual profit-sharing bonuses, smart pandemic work-from-home options for many back-office employees, strong record of growth which result in opportunities for advancement.

Cons

With about 1000 employees, STCU's culture is not as tightly-knit as smaller financial institutions... nor are the technologies employed quite as sophisticated as much larger ones.

STCU Response

4y

Thank you for your review and your service to STCU and our members! Thank you for your feedback.

2.0

Jun 15, 2021

Structured to be very patronizing.

Teller ii

Recommend

CEO approval

Business Outlook

Pros

Fantastic culture. Flexible and accommodating management.

Cons

They claim their culture is "worth 20k" which they cite when asked why we are being paid well below industry norms.

STCU Response

5y

Thank you for taking time to leave a review. We value our employees and their input. We're happy to hear you are enjoying the STCU culture and flexibility. Compensation is always being considered and looked at. In the last two years our leadership team has benchmarked and adjusted compensation several times. We have re-graded and adjusted pay for every position in the organization. Leadership is currently evaluating compensation again. Thank you for your feedback.

Viewing 19 - 21 of 118 Reviews

Jobs at STCU

Senior Home Loan Underwriter

Teller (traveling position-Spokane Valley region)

Spokane Valley, Spokane, WA

Enterprise Risk Management (ERM) Analyst

STCU

STCU reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not worth the Headache

Enjoyed my years working at STCU

Structured to be very patronizing.

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