Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 71 reviews)); "People I work with are great." ((in 27 reviews)); "The pay is good." ((in 25 reviews)); "pay vacation benefits friendly coworkers" ((in 14 reviews)); "Easy job and work from home" ((in 11 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "Constant favoritism" ((in 14 reviews)); "horrible training" ((in 13 reviews)); "No bonuses for lower level employees" ((in 10 reviews)); "Upper Management has lost vision of the employee" ((in 10 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville , Orlando

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SWBC

SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

1.0

Jan 31, 2026

Horrible management

Director

Recommend

CEO approval

Business Outlook

Pros

None worth mentioning as a worthless company

Cons

Facebook fired, and DEI Management is incompetent, disorganized, and out of touch with reality. No clear direction, constant chaos, zero accountability. Employees are blamed for leadership’s failures, communication is terrible, and burnout is the norm. 50% High turnover for a reason.

5.0

Jan 31, 2026

Great People

Mortgage specialist

Recommend

CEO approval

Business Outlook

Pros

Great people Great management Supportive teams

Cons

Crowded parking at HQ Coffee quality varies depending on floor / different varieties in different areas

1.0

Jan 22, 2026

Couldnt care less for its employees

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

They let me be remote

Cons

Toxic and old school with micromanagement

Viewing 4 - 6 of 495 Reviews

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Jobs at SWBC

Payment Reminder Services Rep (Onsite)

Corporate Communications & Public Relations Specialist

Account Manager (Remote - GA or TN based)

Georgia

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SWBC reviews

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Horrible management

Great People

Couldnt care less for its employees

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