Does SWBC pay their employees well?

According to anonymously submitted Glassdoor reviews, SWBC employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SWBC. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at SWBC?

37% of SWBC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SWBC 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at SWBC?

Customer Service Representative (23) , Payment Reminder Services Representative (8) , Insurance Processor (7) , Manager (7) , Collections Specialist (6) , Software Engineer (6) , Collections Representative (5) , Customer Service Representative (CSR) (5) , Intern (5) , Analyst (4) , Collections (4) , Debt Collector (4) , Financial Analyst (4) , Loan Officer Assistant (4) , Mortgage Loan Officer (4)

What are the pros of working at SWBC according to real employee reviews?

"Great benefits and awesome to learn technical skills." ((in 71 reviews)); "The pay is good." ((in 26 reviews)); "People I work with are great." ((in 26 reviews)); "Coworkers are nice and helpful" ((in 14 reviews)); "Easy job and work from home" ((in 9 reviews))

What are the cons of working at SWBC according to real employee reviews?

"When I expressed burnout to my manager and HR, there was little support or retention effort, and I was essentially left to walk away from a job I once loved." ((in 15 reviews)); "Constant favoritism" ((in 15 reviews)); "Upper management is a JOKE and the way they talk to their supervisors is disgusting." ((in 12 reviews)); "several years ago we had major layoffs" ((in 12 reviews)); "Low pay and no bonuses" ((in 11 reviews))

What are employees saying about SWBC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SWBC layoffs and their outlook for job security at SWBC in 2026.

What are the top reviewed SWBC locations?

San Antonio , Overland Park , Scottsbluff , Austin , Dallas , Corpus Christi , Killeen , Denver , Las Vegas , Vienna , Gilbert , Falls City , Plano , Houston , Katy , Schertz , Gulfport , Nashville , Irvine , Los Angeles , Boulder , Sterling , Seattle , Lenexa , Spring Hill , Newberg , Clarks Summit , Marriottsville , Gainesville , Orlando

Skip to content Skip to footer

Notifications

SWBC

SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

Ratings by category

2.9

Diversity & inclusion

2.8

Compensation and benefits

2.6

Culture & values

2.6

Career opportunities

2.5

Work/Life balance

2.4

Senior management

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

495 reviews

1.0

Jan 16, 2026

Toxic leadership impacts team morale

Collections agent

Recommend

CEO approval

Business Outlook

Pros

Good facilities, timely payments. easy interview

Cons

The main issue during my experience at SWBC was the leadership style. And no the leadership in Mexico, the leadership in San Antonio, often felt hostile rather than supportive, relying on pressure and intimidation instead of clear guidance and constructive feedback. This created stressful enviroment that negatively affected motivation, communication, and overal team morale

4.0

Jan 15, 2026

Great people

Mortgage specialist

Recommend

CEO approval

Business Outlook

Pros

Great people Great leaders Relaxed office environment

Cons

Crowded parking garage Some of the coffee is good. Some of the coffee is terrible - it depends on where you’re at in the building

5.0

Jan 6, 2026

Great Company and great management

Monitoring analyst

Recommend

CEO approval

Business Outlook

Pros

The coworkers, management, benefits were all top notch. A great company that continues to grow and care about its clients and employees

Cons

None that I can think of.

Viewing 7 - 9 of 495 Reviews

Top companies for "Compensation and Benefits" near you

Citi

3.6★Compensation & Benefits

Goldman Sachs

3.5★Compensation & Benefits

Morgan Stanley

3.6★Compensation & Benefits

Fidelity Investments

3.9★Compensation & Benefits

Jobs at SWBC

Production Worker - $22 per hour (Full-time – 40 hrs per week)

Traveling Property Manager

Mortgage Loan Officer (Remote)

Bloomington, MN

View job

SWBC reviews FAQs

Related searches: SWBC jobs | SWBC salaries | SWBC benefits | SWBC interviews

Reviews SWBC reviews

SWBC

SWBC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic leadership impacts team morale

Great people

Great Company and great management

Top companies for "Compensation and Benefits" near you

Jobs at SWBC

SWBC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

SWBC reviews FAQs

Jobs at SWBC