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Safe Haven Security

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Safe Haven Security reviews

2.9

44% would recommend to a friend

(932 total reviews)

Mark Kleeman

52% approve of CEO

42% positive business outlook

Safe Haven Security has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Safe Haven Security employee rating is 22% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

932 reviews
2.0
Jun 30, 2022

Door to Door sales

Recommend
CEO approval
Business Outlook

Pros

Incentives - commission based job so the goal is to sell as basic of packages to customers. The more equipment you add on in a sale, the more it starts to cut into your commission. If you hit certain goals, they offer nice bonuses to entice you such as trips. Coworkers were all friendly and encouraging. Team attitude and everyone roots for one another because the office gains incentives if the team reaches monthly goals. Train you with script for how to deal with customer interactions in order to obtain a sale. Although minimum amount of time is focused on training you on the products you're selling. On your once you're out going door to door. Your tracked through an app so they know where you are in regards to the leads you've been given. Medical insurance after you've been there for a month. If you're good at it, you can make good money from bonus incentives.

Cons

Door to door sales where the homeowners have no clue you're showing up, despite you lying and say they should have been told to expect you. You drive around and go door to door with a list of new homeowners provided to you. You have a script to basically memorize to try and get your foot in the door. While you're selling a helpful product, home security, you're pretty much instructed to sell them the minimum of what they'd need in order to maximize your commission. If a customer wants more, or advanced packages, you can provide that but it starts to cut into commission so you're often told to try and push that off onto the tech who will also try to sell things to the customer when they arrive to install everything. Invasive job where you're knocking on people's doors till 8/8:30 at night and sometimes reps get desperate if they've had a cold night, that they'll be knocking on doors till 9pm, which is flat out rude and usually doesn't get you a good response from the person answering the door. Most customers, rightfully so, tend to want to discuss the idea or think it over, rather than make a snap decision in 30 mins. But your job is to talk them out of needing to think it over, and get them to sign a contract on the spot. Follow ups are not encouraged unless the lead is basically guaranteed. So typically you're preying on those that are easily talked into things and don't really take time to think everything over. Mon-Fri: meeting at 12 and then you're door to door 2-8. Also required to work half day on Sat if you haven't already hit your weekly goal. So you can kiss most of your free time goodbye. Lots of staff turnover. Longest someone on staff was there when I started, other than the managers, was just over 2 months. Mostly kids either in college or fresh out of college.

1.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Money that does not have a cap off

Cons

Everything else ! Money is not consistent , manager fired me during my first week because my grandmother was in the hospital. They also took back my payment . I got a paystub on ADT for the amount earned but they zeroed it out . Management sucks , they give you this pitch then send you on your way door to door of new homeowners to basically harass them about getting home security .

5.0
Mar 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Best paying job I’ve ever had. They provide full benefits including a 401k, health, vision, and dental insurance. Team atmosphere! Upper management is very in touch with what is happening in each office and are very approachable. This company definitely takes care of its own.

Cons

It is a commission only job.

Viewing 16 - 18 of 932 Reviews

Glassdoor has 950 Safe Haven Security reviews submitted anonymously by Safe Haven Security employees. Read employee reviews and ratings on Glassdoor to decide if Safe Haven Security is right for you.