Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,372 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 226 reviews)); "benefits are good and lots of options" ((in 133 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Decent pay and able to work from home." ((in 41 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 141 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Feb 20, 2024

Awesome Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great training, schedules, remote work.

Cons

Honestly have no issues with the company

Safelite AutoGlass Response

2y

Thank you for taking the time to leave a review! Our goal is to provide the tools, information and resources to position you for success, along with support and opportunity for a rewarding and fulfilling career.

2.0

Feb 19, 2024

watch back and be a slave

Technician

Recommend

CEO approval

Business Outlook

Pros

some people were cool. van

Cons

everything managment work to death in summer struggle for a pay in winter and better sell wipers

2.0

Feb 19, 2024

Invest

Store manager

Recommend

CEO approval

Business Outlook

Pros

There are a lot of good people that work for this company. Hard workers. There are a lot of benefits and discounts available. Annual bonuses. Weekly pay

Cons

Low work life balance. Outdated systems. Over worked management. Unnecessary redundant processes. 6 day a week schedule is the norm. The business is closed on Sunday, if not it would mostly likely be 7. Bonuses should be at minimum quarterly. No one should have to wait a whole year to be rewarded for going above and beyond. Inventory is done by pen and paper. Why???

Safelite AutoGlass Response

2y

Thank you for sharing your feedback. Safelite is powered by our people, so we want you to be at your best and recognize that it’s important to take some time to do nothing but kick back, relax and rejuvenate. Please email PeopleDirect@safelite.com if you'd like to provide more insight into your experience utilizing PTO.

Viewing 460 - 462 of 2,303 Reviews

Jobs at Safelite AutoGlass

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

Fulfillment Operations Coordinator | 2nd Shift