Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,375 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 43% of employees would recommend working at Safelite AutoGlass to a friend and 41% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (220) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 210 reviews)); "benefits are good and lots of options" ((in 136 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 122 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 31 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,306 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 24, 2023

Not Bad But Not Great

Technician

Recommend

CEO approval

Business Outlook

Pros

No shortage of work Pay is decent

Cons

Expectations of quality and parts per day are too high

2.0

Sep 23, 2023

Not many pros

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Benefits. Pay is decent but nothing to get excited about. If you’re a person who loves participating in corporate politics this is the job for you.

Cons

Communication issues throughout the entire company. If you prioritize work/life balance this is most likely not the company for you. Complaints to management get dismissed and issues are left unresolved. Favoritism is widely seen throughout all levels. The company promotes an amazing culture but you slowly realize that is not the case the more time you spend within a position.

Safelite AutoGlass Response

Thank you for taking the time to provide feedback. We strive to create an environment where all associates feel valued and respected. If you have additional information, please email PeopleDirect@safelite.com.

2.0

Sep 20, 2023

It was alright

Invoice processor

Recommend

CEO approval

Business Outlook

Pros

Insurance. Met some cool people. Got tickets to osu game.

Cons

It was all right at first training could’ve been better. The phones really sucked, you were told that you would only have to take 10 calls or so a day and then it turned into more like 15 or 20 sometimes even more during “peak” aka summer. Management could’ve been better. Currently going to school to work in HR, I was told would have opportunity to shadow someone so I could eventually get in that department, but when I tried to pursue it several times , they never followed up. Insurance agents are a nightmare, especially Allstate. So rude and make calls unpleasant.

Safelite AutoGlass Response

Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for employees to grow their careers, please email PeopleDirect@safelite.com.

Viewing 574 - 576 of 2,306 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II | PM Shift

Warehouse Associate II | 2nd Shift

Warehouse Inventory Control Manager

Seasonal Warehouse Associate II - 2nd Shift

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Not Bad But Not Great

Not many pros

It was alright

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