Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,298 total reviews)
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Renee Cacchillo

42% approve of CEO

39% positive business outlook

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Haven’t had the best experience as a Hispanic/Latino

Cons

The company only offers a 5% merit increase per year and lacks opportunities for growth. During training, I had a bad experience with trainers who seemed threatened and attempted to belittle me. They also expect bilingual reps to translate scripts word for word, despite being a billion-dollar company that undervalues bilingual speakers. On top of everything, there’s pressure to sell expensive wipers costing almost $60. When I first signed up, they also mentioned that everyone would have opportunities for overtime, but I never got the chance to sign up for it and seems there’s also favouring on who gets it.

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Safelite AutoGlass Response
2y
Thank you for taking the time to provide feedback. We strive to create an environment where all associates feel valued and respected. If you have additional information, please email PeopleDirect@safelite.com.
2.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

The only pro that I have seen coming out of this company has been the flexibility with some scheduling. If you have an appointment they will work around it.

Cons

Management, both at store level and at district level. HR is a nightmare. Instead of helping an employee out with a situation, they turned it around and put the blame on the employee. If you have a manager who is stealing, they should be let go immediately.

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Safelite AutoGlass Response
2y
We appreciate you informing us on your experience and take these concerns of our leadership very seriously. Please email PeopleDirect@safelite.com with a detailed statement of your concerns so we can address the situation.
4.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work enviorment. Supportive of ADA. Flexible on hours and the opportunity for a P.T. or F.T. role.

Cons

Disorganized, lack of communication. Employees held accountable for system errors which effect their annual bonus. (Metrics). Common apraisal with little to no financial reward. Additional work tasks w/ no financial compensation.

Viewing 67 - 69 of 2,298 Reviews

Glassdoor has 2,367 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.