Safelite AutoGlass reviews

Senior & Executive Leadership engagement has become strictly performative. Attempts to connect with the team come across as symbolic rather than sincere, like 15 min "getting to know you" meetings scheduled months out that do little to build real relationships. It shouldn't be such a chore to have a connection with your skip level leader especially as the size of the team has dwindled so much. There are canceled 1 on 1s, no annual meetings for PLD. It's become completely siloed. Leadership is purely ego driven. Some leaders in particular are rarely around but still drive performance decisions, creating a disconnect that’s obvious to everyone but rarely acknowledged broadly. It's become a joke about how much PTO some leaders take and how disengaged they are. KPIs and metrics change constantly, and perception often outweighs actual results. It can feel less about performance and more about fitting a narrow leadership mold. Performance reviews and PIPs are used less for coaching and more for quietly managing people out in all areas of the business, sometimes those who were strong performers simply doing things differently. People are performance managed out and their positions planned to be backfilled or eliminated well before they're aware this is happening. Lots of retroactive case building which is terrible for morale. The rapid push toward automation and AI has replaced people faster than the organization can responsibly implement the technology. The rollouts are sloppy, training is minimal, and the extra work often falls to those left behind. The recent wave of changes has driven away some truly solid performers, people who were great for culture, collaboration, and stability. Those who didn’t fit the new mold have moved on, and honestly, it’s hard to blame them. There are NO opportunities for growth in PLD, Multiple positions and levels have been eliminated and there's no growth track in this space at all. There are almost no opportunities to cross train or get exposure to other functions, so you better love your role because you're staying in it for the long haul.

Expect you to do 7 glass install in a 8 hour span when each install is about 1.5 or 2 hour to complete.