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      Safelite AutoGlass

      Part of Belron International Limited

      Engaged Employer

      Safelite AutoGlass reviews

      3.1

      42% would recommend to a friend

      (2,289 total reviews)
      avatar

      Renee Cacchillo

      42% approve of CEO

      39% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Compensation and benefits

      3.0

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Culture & values

      2.6

      Senior management

      Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 4, 2026

      Typical call center culture

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are WFH and WEEKLY PAY

      Cons

      The cons are leadership lack of transparency, from training straight to front line. Trainers will tell you one thing and managers tell you another.

      avatar
      Safelite AutoGlass Response
      3mo
      We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.
      2.0
      Mar 2, 2026

      Review on Safelite

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly Pay good benefits and nice hourly wage starting out

      Cons

      Most mangers are mean, work hard for little raise

      avatar
      Safelite AutoGlass Response
      3mo
      We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.
      1.0
      Mar 2, 2026

      People Powered where?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Discounts on services

      Cons

      Leadership They are moving into an AI space that will replace people.

      avatar
      Safelite AutoGlass Response
      3mo
      We regret to hear about your negative experience and take your feedback very seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.
      Viewing 22 - 24 of 2,289 Reviews
      Related searches: Safelite AutoGlass jobs | Safelite AutoGlass salaries | Safelite AutoGlass benefits | Safelite AutoGlass interviews
      ReviewsSafelite AutoGlass reviews

      Glassdoor has 2,358 Safelite AutoGlass reviews submitted anonymously by Safelite AutoGlass employees. Read employee reviews and ratings on Glassdoor to decide if Safelite AutoGlass is right for you.