Is Safelite AutoGlass a good company to work for?

Safelite AutoGlass has an overall rating of 3.1 out of 5, based on over 2,358 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Safelite AutoGlass to a friend and 39% have a positive outlook for the business. The best reviews about Safelite AutoGlass have been left by employees working as Recruiter , Sales Representative and Assistant Manager .

Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

42% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (216) , Auto Glass Technician (110) , Customer Service Representative (CSR) (107) , Store Manager (79) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (29) , Manager (28) , Master Technician (25) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 223 reviews)); "benefits are good and lots of options" ((in 133 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 124 reviews)); "Flexible and good training" ((in 74 reviews)); "Decent pay and able to work from home." ((in 42 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 139 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 41 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

What Safelite AutoGlass locations have received the highest employee ratings?

Sacramento , Boise , Cincinnati , Cleveland , Union City , Charleston , Cedar Rapids , Akron , Salt Lake City , Albuquerque

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass reviews

3.1

42% would recommend to a friend

(2,289 total reviews)

Renee Cacchillo

42% approve of CEO

39% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Culture & values

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 2, 2026

Low pay but steady job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy to learn and advance.

Cons

Some bad managers. Minimum wage unless you work in sales.

Safelite AutoGlass Response

3mo

We appreciate you informing us about your experience and take these concerns about our leadership very seriously. We are dedicated to living up to our core values and making Safelite a supportive and caring place to work. Your feedback is important as we strive to make continuous improvements. We would appreciate the opportunity to address your concerns in more detail. Please reach out to PeopleDirect@Safelite.com with a detailed statement of your concerns so we can address the situation.

5.0

Feb 18, 2026

Good company to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Fairly easy phone job Can move up the ladder

Cons

Poor pay Can have rude customers

Safelite AutoGlass Response

3mo

Thank you for taking the time to leave a review. Pay4Performance is Safelite’s philosophy that describes how associates are incentivized and rewarded for their achievements, including goals and objectives. If you'd like to provide additional feedback on your experience, please email PeopleDirect@safelite.com.

5.0

Feb 18, 2026

good

Customer service

Recommend

CEO approval

Business Outlook

Pros

It was pretty good for customer service.

Cons

Can't really think of any downsides.

Safelite AutoGlass Response

3mo

Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

Viewing 25 - 27 of 2,289 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II

Customer Service Representative

Warehouse Associate I

Seasonal Warehouse Associate II

Warehouse Lead Associate

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Ratings by category

Ratings by demographic groups

Reviews by job title

Low pay but steady job

Good company to work for

good

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