Is Safelite AutoGlass Rio Rancho a good place to work?

Employees in Rio Rancho have rated Safelite AutoGlass with 4.1 out of 5 stars in 45 anonymous Glassdoor reviews. To compare, worldwide Safelite AutoGlass employees have given a rating of 4.1 out of 5. Search open jobs at Safelite AutoGlass in Rio Rancho or explore more of the top rated companies in Rio Rancho .

Does Safelite AutoGlass pay well in Rio Rancho?

Safelite AutoGlass employees working in Rio Rancho rate their compensation and benefits with 4.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all Safelite AutoGlass employees. Browse Safelite AutoGlass salaries in Rio Rancho to find out how much you could get paid.

How is the work culture at Safelite AutoGlass in Rio Rancho?

Employees in Rio Rancho have rated Safelite AutoGlass with 4.9 out of 5 for work-life-balance (equal to company-wide rating), 5 out of 5 for diversity and inclusion (equal to company-wide rating), 4.9 out of 5 for culture and values (equal to company-wide rating) and 3.2 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are Safelite AutoGlass employees in Rio Rancho?

98% of employees in Rio Rancho would recommend working at Safelite AutoGlass to a friend, compared to 98% of Safelite AutoGlass employees worldwide . This is based on 45 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (220) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 224 reviews)); "benefits are good and lots of options" ((in 136 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 125 reviews)); "Flexible and good training" ((in 71 reviews)); "Work from home is great" ((in 46 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 148 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "Some bad managers." ((in 47 reviews)); "No work/life balance" ((in 39 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are the top reviewed Safelite AutoGlass locations?

Columbus , Chandler , Rio Rancho , Phoenix , Dublin , Houston , Charlotte , Albuquerque , Hiawatha , Jacksonville , New York , Tampa , Braselton , Denver , Seattle , Orlando , Salt Lake City , Chicago , Kansas City , Cedar Rapids , Raleigh , San Antonio , Nashville , Richmond , Plano , Minneapolis , Atlanta , Albany , Mesa , Baton Rouge

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Safelite AutoGlass

Part of Belron International Limited

Safelite AutoGlass Rio Rancho reviews

4.1

98% would recommend to a friend

(45 total reviews)

Renee Cacchillo

99% approve of CEO

97% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Culture & values

4.9

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

3.2

Career opportunities

Employees in Rio Rancho have given Safelite AutoGlass a rating of 4.1 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most employees have an excellent working experience in Rio Rancho. The Safelite AutoGlass employee rating in Rio Rancho is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

4.0

Dec 8, 2017

Good company to work for

Inbound customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training was good, but sometimes a little too fast. The majority of the calls were people calling in to get a price quote on window repair or replacement.

Cons

Work seven hours with only one 20 minute break.

Safelite AutoGlass Response

Thanks for taking the time share your honest feedback. We’re always looking to make improvements, including ensuring our new associates receive the training needed to be successful. Your comments will help shape how we provide training in the future.

5.0

Oct 30, 2017

Employee oriented

Telephone sales representative

Recommend

CEO approval

Business Outlook

Pros

Competitive starting pay. Management seems to be focused on the development of employees. Opportunity for growth based on performance. Opportunity to better yourself through company provided learning.

Cons

Full time starts at 35 hours per week. Commission is based on meeting several goals, some arguably affected by customer actions not yours.

Safelite AutoGlass Response

We appreciate your positive feedback. Safelite associates are the key to our People Powered, Customer Driven culture. We are glad you recognize the opportunities to develop and grow your career at Safelite.

4.0

Oct 19, 2017

Customer Service Rep.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great company, decent hours, good discounts.

Cons

My only experience is with the call center. So my feedback is limited to that. Heavy call volume with the short breaks is hard. On slammed days I felt as though I had to choose on out of my two twenty minute breaks which one was to scarf food down and which would allow me to use a restroom. I also thing the environment needs to be fixed. Big call centers need to be able to be ready for the noise. It's a beautiful center but I could never get my volume high enough on any console or headset to hear the callers clearly and the callers often could hear the loud background noise and it was frustrating on both sides.

Safelite AutoGlass Response

Thank you for your honest and candid feedback. We are always looking to making improvements that will positively impact our associates and our customers, so your feedback will help shape future decisions on environments and equipment we can utilize for the best experience possible. We are sorry to learn that you are no longer with Safelite and that your career had to take a different direction. You appear to have some strong experience and talents. We will use the examples you provided to ensure our people are aligned with opportunities that best fit their talents and skills.

Viewing 40 - 42 of 45 Reviews

Jobs at Safelite AutoGlass

Warehouse Associate II | PM Shift

Warehouse Associate II | 2nd Shift

Warehouse Inventory Control Manager

Warehouse Delivery Driver- Non-DOT

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Safelite AutoGlass Rio Rancho reviews

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Good company to work for

Employee oriented

Customer Service Rep.

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