Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Team Leader (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good environment to work and friendly" ((in 43 reviews)); "Work life balance is good" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 49 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 11 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,229 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Career opportunities

4.1

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 22, 2023

Not the job I applied for...

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You are paid on time and receive additional pay for attending 30 days

Cons

You want receive the job you apply to on the website that will show like $16 an hour but when you go in for an interview everyone will start at the base pay could be 11 it could be 12 it can be $13. Another calm is you don't receive my yearly raises I ended my job requested my raise two to three months before I decide to quit never received my raise but it was just 3% of what I was making so it really was anything anyway . Also if the line of business ends they will not re-house you or place you in another line of business right away as they claim they would .

Sagility Response

2y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

Aug 23, 2023

Don't work here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexibility with manager working with time off requests

Cons

Bad pay, overworked, lied about pay raises very high expectations and if you do your job well they reward you with more work with the same pay

Sagility Response

2y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

May 10, 2023

Avoid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They do pay, but way below other call center firms

Cons

Management does not listen to employees, especially American employees.

Sagility Response

3y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 13 - 15 of 1,229 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

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