Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Team Leader (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good environment to work and friendly" ((in 43 reviews)); "Work life balance is good" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 49 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 11 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,229 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,229 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

Aug 29, 2024

Sagility Health LLC

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Quick Hire, Obtain skills and knowledge of health insurance.

Cons

The pay wasn't the best for the amount of work that was involved. T The call volume was ridiculous for the pay amount.

Sagility Response

1y

Thank you for your input. We would love to hear more about your experience, so that we can consider your valuable suggestions to deliver on an even better experience next time. Please reach out to us at LetUsTalk@sagilityhealth.com for any further comments or suggestions you wish to share.

1.0

Jul 8, 2024

Horrible work dynamic

Remote customer service representative

Recommend

CEO approval

Business Outlook

Pros

My manager was nice very understanding

Cons

They laid us off bc of low call volume but started a new class that following Monday .

Sagility Response

1y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

Nov 14, 2023

Only if desperate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Needed a job cause I was out of work. But it gave me time to find a better job and coworkers were nice. This is a good place to be HR cause you get lots of experience hiring people.

Cons

Pay was so low I made more on unemployment. I couldnt afford to work for them even from home. PTO is so choked you only get 5 days at most in 1st yr and no sick days.

Sagility Response

2y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

Viewing 10 - 12 of 1,229 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

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Healthcare Customer Service Specialist - Work from Home

Sagility

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Sagility Health LLC

Horrible work dynamic

Only if desperate

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