Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (83) , Customer Service Representative (CSR) (82) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (30) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good hear" ((in 59 reviews)); "Work Environment is good and approachable even utilities." ((in 49 reviews)); "Good environment to work and friendly" ((in 47 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good work life balance for employrs" ((in 26 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 83 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 47 reviews)); "Pay, the management except for my manager she’s awesome" ((in 12 reviews)); "Also, most of the bonus depends on the NPS, meaning that it is almost uncontrollable whether you earn the bonus." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Winston-Salem , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Austin , Beaumont , Beeville , Brownsville

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Sagility

Sagility reviews

4.1

81% would recommend to a friend

(196 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.2

Career opportunities

4.1

Senior management

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

196 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jun 11, 2023

Awesome

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Bonuses . management and benefits are great

Cons

Sss pagbig and Phil health contribution should be paid during maternity

Sagility Response

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

5.0

Jun 9, 2023

Friendly Staff, Accommodating and have sense of value to any applicants.

Home health aide

Recommend

CEO approval

Business Outlook

Pros

Higher Salary and Incentives, nice environment for career growth and take good care of their agents and employees.

Cons

I can see any cons, but I believe that any new learning and new account is really difficult at first but continuous push it will be easier in the future.

Sagility Response

Hi, we're glad you've been having a good experience! Also, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

5.0

Jun 7, 2023

CSR II

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Monthly Incentives 14th Month Overtime Pay

Cons

too many tasks per agent hard to file leaves

Sagility Response

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 172 - 174 of 196 Reviews

Jobs at Sagility

Quality Analyst

United States

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Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Healthcare Customer Service Specialist - Work from Home

Customer Service Representative

United States

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