Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has been stable over the past 12 months.

How satisfied are employees working at Sagility?

82% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (101) , Process Consultant (83) , Customer Service Representative (CSR) (82) , Trainee Consultant (61) , Clinical Executive (32) , Team Leader (30) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 58 reviews)); "Work Environment is good and approachable even utilities." ((in 48 reviews)); "Good environment to work and friendly" ((in 47 reviews)); "work from home set up, save time and money, convenient, non voice account" ((in 40 reviews)); "Work life balance is good" ((in 27 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 82 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 45 reviews)); "Pay, the management except for my manager she’s awesome" ((in 11 reviews)); "Supervisors were always unavailable." ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Atlanta , Chicago , Kingston , Jamaica , Charlotte , Winston-Salem , Westminster , Jacksonville , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Greensboro , Raleigh , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

82% would recommend to a friend

(195 total reviews)

Ramesh Gopalan

89% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Career opportunities

4.2

Culture & values

4.2

Work/Life balance

4.1

Senior management

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

195 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 25, 2023

Company Review

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Nothing else aside from the work from setup

Cons

Very poor management Average salary TLs aren’t as equipped as they should be

Sagility Response

3y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

1.0

May 22, 2023

Horrible company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are none. Worst company ever.

Cons

No work life balance. You are expected to be on call and at your desk even on your off time. Sick days are NOT excused even if you have doctors excuses. No pay raises even after you’ve been there for six months per contract.

Sagility Response

3y

Hi, we take your complaint seriously. We are focused and committed to providing the best service and support to our employees. We urge you to share further details of your experience along with your contact details at LetUsTalk@sagilityhealth.com to talk further. We look forward to hearing from you.

3.0

May 16, 2023

Professional 11 years experience in US Healthcare Operation

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good environment to work, learning opportunities

Cons

Salary, growth, shift, can issue

Sagility Response

3y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 175 - 177 of 195 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Healthcare Customer Service Specialist - Work from Home

Customer Service Representative

United States

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Credentialing Specialist - Work from Home

Sagility

Sagility reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Company Review

Horrible company

Professional 11 years experience in US Healthcare Operation

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