Salesforce reviews

4.0

79% would recommend to a friend

(22,595 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

-Friendly people. Willing to share knowledge and encouraging. - Structured promotion track (18months in seat before move can be made) -Monthly wellness days and health reimbursement

Cons

-Terrible onboarding and training for external hires. Literally expects you to just jump in and start closing. -Micromanaging environment. All they care about is numbers and deals closed. -Tons of politics involved to get promoted. All about who likes you and if you're sipping the company kool-aid mindlessly. -Low pay. Company is not competitive and relies on brand recognition to lure talent. -Territory cut in half and quota increased. Very few reps hit monthly number. -Sales processes and tools are limited and outdated. -Lack of diversity. Seems to be focused on women only with little energy on supporting/hiring more people of color within Sales org. In all Salesforce is a mature, "stable" company and isn't for those looking for an innovative, hip, diverse, and product driven environment. Also if you're looking for lucrative pay this definitely isn't the place. Beware.

5.0
Aug 2, 2021
Recommend
CEO approval
Business Outlook

Pros

There are tons of great opportunities at SFDC if you seek them out and take advantage of them. The brand recognition is huge and working here will only help you in your career. -great benefits and perks (could be a bit better for such a large company) -great SF office location and in office perks. World-class for sure and lots of resources to set you up for success when working in office -quickly adapted to WFH once Covid hit and is now on a path to a flex working even after office restrictions lift. The "success from anywhere" model is not just something the company preaches for customers -dedication to giving back, volunteering and making the world a better place -commitment to the company values -lots of very hard working, smart, passionate people For a long while, I never thought I would work at a better place than SFDC and I think that opportunity could still be there if you're on the right team.

Cons

The company culture at Salesforce has changed a lot in the 4 years I was there. I felt like things really changed in late 2018/early 2019 when the company started to see quarter after quarter of success, plus the SF HQ tower opened. Within that change, what I felt was us moving towards being overly corporate and people constantly seeming stressed out. There started to become a very formal feeling wherein coming to work meant that people we afraid to say what they thought, decision making became harder because of so many silos within the company and politics abounded. The politics at SFDC were probably the most stressful thing for me. It was hard to feel valued when the company is constantly reorging in some area, having layoffs even after record breaking quarters and constantly pivoting. It takes a lot of dedication and energy to grind at Salesforce but it also started to become mind numbing when I realized that it would be very very hard to make it to the top & for it to be worth it. The promotions process here is also really murky. They've tried for years to create transparency but it just isn't. Many promotions, even a title change promotion, require you to interview for the role which feels tedious and like another hoop to jump through to prove yourself. Another major con for me was that when I changed internal roles, there was no pay increase. This meant that I didn't see a salary promotion of any kind for nearly 3 years. After some time, it starts to feel like you're just a cog in the machine. When I would try to approach financial compensation with my manager, she also would get very cagey. For a company that is raking in the dough, it sure doesn't feel like the wealth is being spread around. This is a great place to work if you are either 1) starting your career and can climb the corporate ladder & then jump off to somewhere else or 2) are coming in at a senior manager or director level.

Viewing 346 - 348 of 22,595 Reviews

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