Salesforce reviews

4.0

79% would recommend to a friend

(22,598 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

The products developed, acquired, and integrated provide measurable value for companies in the enterprise and mid-market tiers of most industries. The services and supports teams are committed to customer success and satisfaction.

Cons

Licensing and contracts are "heavy handed" focusing on the interests of Salesforce and largely disrespecting the interests of the customer. A stark contrast to the very public and even aggressive "Social Fairness and Inclusion" mantra of the CEO and most others in senior leadership.

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Salesforce Response
7y
I am sorry to see you're no longer with Salesforce. We are interested to hear more about your experience because it will help us become a better workplace. Could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you for helping us improve!
3.0
Mar 9, 2019

It all depends on your boss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong ethic and care for the environment and society. Great products.

Cons

Cut throat and political. Hard to get promoted. All depends on your boss and their ability to bring you along. Everything revolves around sales.

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Salesforce Response
7y
Thank you for your feedback. We're glad to hear about the positives, however, we'd like to explore further what you have written in the cons section. If you feel comfortable to do so, can you reach out to your ESBP to provide further feedback? Alternatively, you could also reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/). Doing so will help us to address concerns directly.
3.0
Oct 30, 2018

Beware Newby Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office space. Good compensation and benefits. Good PR.

Cons

If you ask someone a few months in they are still on a high so disregard these comments. You experience will depend on where you land. The comment I heard from so many was great company, bad job. The company stands for something more, but the implementation by management can be very uneven. You will not like it if you do not like micromanagement because there is a lot of that. You'll be fine if you drink the kool aid, but beware if you think for yourself and god forbid, you express yourself to the wrong folks in management. Older employees are disillusioned. There are way too may re-orgs.

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Salesforce Response
7y
Thanks for taking the time to leave this feedback. The culture you've described is not at all what we want to see at Salesforce. Even though you've left, could you please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make this a better workplace.
Viewing 358 - 360 of 22,598 Reviews

Glassdoor has 26,164 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.