Salesforce reviews

4.0

79% would recommend to a friend

(22,598 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Aug 29, 2018

Software Hybrid Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are good.

Cons

In the name of taking ownership, the leadership lets the team-members fight it out like dogs for their next project, promotional cycle, bonus, performance-review etc. This is especially true in their CRM Analytics group in San Francisco. The middle management (Senior Managers and Directors) suck with their petty office politics and leadership politics. This whole concept of Hybrid engineers is a big sham and is affecting the quality of their product.

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. The management team behaviors you've described in your review are not aligned with our values and processes. Even though you are a former employee, we would value the opportunity to learn more. If you're comfortable and open to sharing, please provide details that could help us address the concerns raised by contacting EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. We'd appreciate it.
2.0
Jul 29, 2018

SALESFRAUD

Recommend
CEO approval
Business Outlook

Pros

HQ offers nice perks for employees such as snacks and coffee.

Cons

Uber policial on social issues, but only when the Salesforce machine can generate free press and market share awareness. The company as a whole discriminates against older employees, in favor of millennials. Ignored the social issue going on at the border, due to having larger contracts with the federal government.

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Salesforce Response
7y
Thank you for taking the time to leave this feedback. We are actively listening to our whole Ohana of employees, customers, partners and our communities and doing our best to navigate the complex landscape inline with our values. If you believe you have been subject to or observed discrimination in the workplace, please contact EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details confidentially. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
1.0
Sep 10, 2017

beware of infrastructure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

"You must enter at least 5 words for Pros."

Cons

management is incompetent. many of the staff are incompetent. the titles are very much over inflated. They blatantly do not protect customer data. They place emphasis on loyalty over experience and expertise. They are very discriminatory.

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Salesforce Response
8y
Thanks for telling us about your experience. We take all discrimination claims seriously. Please contact our third-party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ if you are open to safely and anonymously providing more information about your experience, so we can appropriately address your concerns.
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