Salesforce reviews

4.0

79% would recommend to a friend

(22,603 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Jun 7, 2024

Dreadful

Recommend
CEO approval
Business Outlook

Pros

Some teams seems to enjoy the flexibility, but sadly, not at BVS.

Cons

Its all politics. Payscales and promotions are rigged. You bow down to two leaders - Sales and Specialization, each with competing priorities.

2.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

It's Salesforce! Everyone knows the company. I worked with mostly fantastic people. Perks were great when they were allowed. Offices are typical start up feel.

Cons

I have PTSD from this experience. Information is changing so quickly and there's so many places to find it that you end up giving up. I never met anyone on my team. RTO was forced after we were promised/hired to be remote. Too many middle managers who don't really have any real job so they just micromanage. Constant cruel layoffs where nobody was safe. Awful customer experience since they never knew who their POC was. KPIs were changed to be unattainable. I hated logging in every morning and leaving improved my physical/mental health incredibly.

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Salesforce Response
2y
Thank you for your review. While we're pleased to hear that you enjoyed working with your colleagues and that you took advantage of the benefits that Salesforce offers, we're saddened that you were not feeling supported during your time here. We agree that things move quickly here, and we have invested heavily in improving our communication and change management processes based on feedback like yours. That being said, every employee deserves to work in an environment where they thrive, and we're sorry that was not the case for you. We appreciate you sharing- your feedback will help us improve.
2.0
Feb 17, 2024
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot here. There's decent growth if you play the politics right. Moving between teams is seamless and without any hard feelings. From what I've seen, compensation is slightly below the market, but is still pretty good. Although, they claim to be some percentage above market average.

Cons

There's way too much office politics. The culture degraded over the years unfortunately. Wouldn't recommend working here for longer than a year or two. Expect to work weekends at least once a month. Expect "finger pointing" culture to be obnoxiously apparent in all parts of the company Expect to have nearly 80 hour work weeks occasionally. Expect not office politics to seriously affect your work. People are "friendly" until you have to get them to do something. Then the gloves are off and it becomes rather uncomfortable and toxic. Expect to work with some untalented and unmotivated people. Lately, Salesforce has been opting for cheaper labor and it shows. The talent pool at Salesforce has gotten progressively worse. Stay away from Service Cloud, and Marketing Cloud! You've been warned.

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Salesforce Response
2y
Thank you for your review. Our goal is to create a workplace where everyone can be successful. What you describe goes counter to that. Please know that leadership often reads these comments and your feedback will be shared with the right people. I advise you to have an open and honest conversation with your manager by leveraging a regular 1:1 to address your concerns. Thank you again for your feedback, and we hope that we can continue to improve for you.
Viewing 439 - 441 of 22,603 Reviews

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