Salesforce reviews

4.0

79% would recommend to a friend

(22,603 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Hire good people. C level are "yes" men

Cons

CEO incompetent, dishonest, self-gratifying, out of touch,

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Salesforce Response
2y
Thank you for your review. Since opening our doors 25 years ago, our core values have led the way. We know that the success we've experienced could not have happened without our employees, and we're deeply invested in our people. We appreciate you taking the time to share your experience- every review matters to us!
2.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

If you can tune out all the hype and sales-centric noise, and if you have a good manager and team, it's not the worst place to work for engineering roles.

Cons

Executives are out of touch. Useless training mandates are distracting. Constant technical churn due to a lack of vision and stubborn arrogance from upper management. Pay is mediocre.

2.0
Jun 7, 2023

Not all is as it seems here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My manager was so supportive, kind and it was clear she wanted me to succeed. She was very attentive and made sure I felt supported. The office was really nice and always had a good range of snacks.

Cons

We are required to go into the office 4 days a week with no compensation for travel, parking or public transportation. Unrealistic expectations- the account directors are heald to a very high standard which in return makes them put too much pressure on us. The account directors I worked with were unkind and overly demanding due to their being held to ridiculous standards. Too much stress for a position - I never felt like I could take PTO because I was so afraid to fall behind and not hit my numbers. No one takes accountability - if my account directors were not doing well, they would directly place the blame on me. I was wrongfully accused of not showing up for 1:1's, not being helpful, and being "untrustworthy" because I was not BCC-ing them on emails supposedly being the direct reason my account directors did not hit their numbers. The "culture" they say they have created is not as it seems. While my manager wanted me to succeed, it was clear that others did not. I never worked for people so condescending, unkind and unforgiving as the leadership here. I have never struggled to have a great relationship with my account executives in previous positions such as I dealt with here. We had to do workshops on how to build stronger connections with account directors which consisted of learning how to make them successful enough to care about us. Very toxic.

Viewing 442 - 444 of 22,603 Reviews

Glassdoor has 26,169 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.