Salesforce reviews

4.0

79% would recommend to a friend

(22,613 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Oct 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Recognizable company for resume purposes Free snacks

Cons

Salesforce boasts a great exterior perception, but the real deal is less than glamorous. The sad thing is once you’re hired, if you do want to go elsewhere, other employers wonder what’s wrong with you because of the positive perception Salesforce has. I’ve listed several reasons why I have not recommended Salesforce to my network below. Corporate monster: The company tries to stifle employee concerns with surface-level actions like weekly team-lead meetings regarding employee worries, but nothing changes. All that happens is generic and blanket corporate messages funneled back to concerned employees. It takes years to adjust concerns about quota (ie: why is my Oklahoma quota the same as a Bay Area quota? Which, by the way, is still not resolved). Non-promotions: The company touts “rapid promotion” within the sales path, but the honest truth is that the first three to five years (ie: SR, EBR, and ESB AE) are just doormat positions with little additional salary that take longer than promised to get through. Resentment: Additionally, it is a widely known fact internally that the company hires overqualified individuals at a lower level title than they deserve. This creates a consistent stream of resentment throughout the organization. General work/life balance: For SRs (Sales Reps), our stack ranking is a joke. It leads people to act so immorally and just creates more junk for other people to deal with and waste time on. Since we are stack ranked, everyone is afraid to take a vacation since that means their numbers will be behind others that take no vacation. The department tried to alter the policy saying that reps that take at least 4 days off PTO will not have to worry about that month effecting their promotion, but does not adjust their actual quota for the month (meaning your paycheck still suffers). Lovely. Go to Box or Netsuite, or another great startup-like company that will value you. I’ve recommended other companies over the one I’m currently working for time and again. That alone should speak volumes.

1.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Very bug free product and Interesting Customers

Cons

Lots of internal politics, poor career advancement and training. Idea of volunteering is great, but always gets squashed by a never ending series of work demands. Very difficult to impact product due to "too many cooks". Constant "throwing under the bus" by management and Account Executives. Very difficult to advise or be technical expert for customers due to management pressure. SEs treated more like Sales Reps given lack of technical depth of product with a high degree of "churn/burn". Significant Turnover.

1.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

You’re free to quit at any time.

Cons

Within Business Development, leadership at all levels: -Moves goalposts. -Makes inconsistent rulings on their own policies. -Gaslights you. -Disrespects your intelligence. Metrics are difficult to hit but achievable. However, you’re constantly swimming upstream against leadership’s unannounced changes (including promotion policies) and inconsistent rulings. When you point out these inconsistencies, you’re gaslit.

Viewing 490 - 492 of 22,613 Reviews

Glassdoor has 26,181 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.