Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Great snacks and cool offices, decent benefits, casual office attire

Cons

This used to be my dream job, I loved telling everyone I worked here and how awesome it was. Then as time went on, I realized it was all fake. The marketing team makes you believe that everything is perfect even when it's not. There is no way to move up even though people say you can. You will be promised one thing then later told the opposite. To move to a different role internally you have to move to a position of the same level or below, you cannot go up (called diagonally) in another department. Even if you make it happen, they keep you at the same pay and level for 6+ months so you will do more work for the same pay. There is NO INCENTIVE TO STAY!! I have known so many people who leave for this reason, then come back a year or so later 3-6 grades higher with better pay and benefits. Recruiters love that because they say it shows how great the company is that people come back, they could have saved themselves time and money by just promoting or transferring the person to the place they wanted to be at. My manager left after a few years and then they hired someone externally who had NO MANAGEMENT EXPERIENCE EVER!!! He was the worst manager I have ever had by far, he was rude, disrespectful, sexist, inappropriate, and completely useless. I was appalled at the way he treated his employees and when I brought it up to HR they basically said I couldn't prove it. Then other employees from a completely different department witnessed him scream at people and they went to HR and still the case was closed because "lack of evidence". Several employees were asked to work overtime without pay which is illegal for hourly employees. When I told my bosses boss that I was leaving, they offered me a promotion, but I would have had to move cross-country, and I was told there was no budget for moving costs, so I would pay them all on my own. As for salary, since it was a "cheaper cost of living" that there would be no increase. I laughed at this insulting offer to work more, have more responsibility and no increase in money while moving cross country. I declined the offer and they were somehow shocked. I left and never looked back, I am so much happier now that I left.

2.0
Mar 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Most people in Salesforce are genuinely nice people. Very nice benefits package Generous pay

Cons

It does not pay to have integrity at this company. You'll do well if you can smile and say "everything is fine" while the building you're in is actively burning to the ground. I was sent on multiple interviews for a position within the company in a department that I wanted to transfer to before being told they would not actually hire me and were just sending me on the interviews for reasons completely unknown to me. To be clear, there was a hiring freeze already in place and they STILL wanted me to interview more with no actual plan to hire/transfer me. The "Family First" policy is garbage. They said this motto about a million times when I worked there. When I needed it so I could care for my family member (My fiancee needed major back surgery), I was told this would not be a problem, was later told this was a major problem and she wasn't family, and then, after we got married, no one checked to see what I said about us being married was true. To be clear, Salesforce wanted to tell me who could be my family but then didn't care if it was actually true in the end. I could have lied and had the wedding we actually wanted and had been planning, instead of rushing to get married at the courthouse so I could get the leave and she could get the surgery on schedule. There doesn't seem to be a strong decision-making process. I was sent on retreats I didn't need to go on to hang out with people I never saw or communicated with while I needed to be at home to handle important matters. I was told this trip was imperative and I couldn't miss it. When I got there, no one knew what the trip was for and it turned out to just be drinking and games and a pep rally or two. A complete waste of valuable time.

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Salesforce Response
6y
Thank you for sharing your feedback and experience with us. I'm sorry to see that you've left. What you've written about your experience is concerning to hear as we would have hoped to have been able to provide the support you needed during these tough times. To help us understand further how we could have done better, we'd like to ask that you reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we can hear more about the steps taken and where we may have done better. If you wish, I will also make sure that the benefits team is aware of your experience so that we can look for holes in our policy.
4.0
Oct 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Great place to work, so challenging, inspiring, educational, potential to earn huge money, not much negative to say here.

Cons

BUT... The three T's applies here... Territory, Timing and Talent. Salesforce deliberately assign miniature territories and switch them up annually. It forces reps to be hungry, desperate even when you only have a year to close the account. Heaven forbid one of the two accounts that you are assigned goes bankrupt/is acquired/has a spending freeze that year... you're going to sit on the sidelines for a year and hope that you get a decent account the following year in the 'Carve'. If that doesn't work out... you're gone. I've seen literally dozens of top performers getting turfed due to this circumstance. Sales is a rough game sometimes and it's brutal at Saleforce. Great place to work but be careful and do your homework before signing on with them.

Viewing 529 - 531 of 22,620 Reviews

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