Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Great on-boarding Training Self Service Functions to get documentation / presentation

Cons

Territory Carve is unevenly distributed No Managerial Feedback Performance Reviews are required but not formally done Terminate with no warning and no HR explanation

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Salesforce Response
3y
Thank you for sharing your thoughts and feedback with us. We know that we have a lot to do in the areas you've addressed, and we assure you that we will take your comments to the right people.
3.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Similar to other big tech companies. Nice co-workers but many of them are frustrated. So there's that.

Cons

Leadership is all over the place. Re-org and re-org after re-org. I think they spend most of their time and energy on comms. Crafting the right message to keep us all drinking the koolaid. Over it. Also, I once interviewed with for 10 different roles and countless rounds of interviews just to find my next role within the company (despite being a high performer and well-liked). Favoritism and nepotism run rampant.

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Salesforce Response
3y
Thank you for your review. We know that a great culture is something we have to continuously work for. But, what you're describing is not what we want to see at Salesforce. Even though you've left, can you please reach out to our third-party provider Ethicspoint at salesforce.ethicspoint.com to provide further details? Your feedback helps us improve and be a better workplace for all.
2.0
Jul 17, 2022

Has become extremely toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Probably a great place to work as long as you’re not in a sales or sales supporting role. Rank and file colleagues are the heart and soul and really the only good part of any given day. Health care plans are top tier. 6mos mat leave.

Cons

Do not believe the “best place to work” rankings. That may have been true 10 yrs ago, but the culture today is extremely toxic and feels like a sweat shop many days. If you are in a sales or sales support function, particularly, beware! Technology and product problems abound. Seem to have dropped the ball bigot in retaining top talent. Path to grow/develop is limited unless you are in a big office where you can get face time with the powers that be. Senior management and C Suite execs do not care about anything but meeting (unrealistic) targets each Q. You will find yourself wondering daily how the company comes up with their forecasts.

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Salesforce Response
3y
Thank you for your review. Our goal is to create a workplace where everyone can be successful. What you describe goes counter to that. I like to suggest having an open and honest conversation with your manager to discuss how we can support you. If you don't feel comfortable talking to your manager, please reach out to the Employee Success team for a confidential talk.
Viewing 583 - 585 of 22,620 Reviews

Glassdoor has 26,189 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.