Salesforce reviews

4.0

79% would recommend to a friend

(22,657 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
4.0
Mar 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent professional and personal development opportunities. I came from a relatively old school company, and Salesforce was the ultimate sales bootcamp. I was extremely marketable leaving SFDC, and look back on my two years fondly.

Cons

There are too many AEs and not enough territory. I increased revenue in my territory by 400%, and didn't hit quota. Only 20% of AE's in my vertical hit their quota, and all of them had been there for 5+ years.

4.0
Mar 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The perks are there, but the culture is what matters. There's a sense of purpose about why Salesforce exists and how every employee can contribute to that purpose. * People are smart - if you are open, you will learn a lot * The work is challenging - this not a place for slackers * Plenty of non-human resources - you'll more tools to do your job than at most companies. * Can be a very collaborative work environment

Cons

* Salesforce is developing a hubris, similar to what I saw at Microsoft and other large companies. It smacks of "but we're salesforce, we're hot s***" - We're not listening as well as we should. There's a distinction between confidence and arrogance that is being missed. * Sometimes senior employees, those with 6 or 7 or more years with salesforce often exhibit the most narrow thinking about how to approach problems. There's a tendency to rely on what's worked before and apply the standard old salesforce playbook to new problems and challenges. This reinforces narrow thinking and devalues the experience of newcomers. *The headcount growth has negatively impacted the social and emotional intelligence of the organization. New hires sometime struggle to integrate into the culture and develop the healthy and authentic relationships that facilitate higher performance. They flounder and leave too soon. * There's a growing cognitive dissonance between the 'practice mindfulness' and 'work/life balance' that is preached and the pressure to do the work and volunteer more (56 hours a year). It generates cynicism. * The cost of living in the SF Bay Area is ridiculous

3.0
Mar 9, 2016
Recommend
CEO approval
Business Outlook

Pros

- Great place to learn about sales/go-to-market strategy by watching others - Salesforce emphasizes sales and growth across the company which makes this position (as one tightly aligned with the sales team) one with significant view across functions - Strong company brand name - Great company-wide culture of giving through Salesforce Foundation and CEO's lead - Good average quality of coworkers on team

Cons

- Compensation is low relative to peer companies - Days can be long (11-12 hrs minimum) and, after ~1 year, provide diminishing marginal return from the same role (result of 11-12+ hours of the same thing every day) - Team is hierarchical, having lost any "startup" feel it had as a result of significant growth. Result is a more political environments - Career trajectory within company is undefined and getting narrower as team's growth slows and more management levels are introduced. Promotion periods have also been extended, with fewer opportunities for "moving up" as a result - Rapidly diminishing exposure to senior management - more of a "performance reporting and presentation creation" role for the managers on the team

Viewing 709 - 711 of 22,657 Reviews

Glassdoor has 26,228 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.