Salesforce reviews

4.0

79% would recommend to a friend

(22,586 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
3.0
Apr 7, 2020

Great company with leadership bloat

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collectively, one of the better jobs that I have held within the last few years of my career.

Cons

The company hires/promotes individuals who do not have the appropriate background to lead, who further stagnates growth and kills morale.

2.0
Feb 19, 2020

Glad I got out - you should too

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus payouts were always paid at 100% Benefits were really good. I had a really great team and loved my coworkers Salesforce looks great on my resume.

Cons

There was no transparency in how promotions were decided and very little feedback to help get you to the next level. Employee Success is a joke at this company. It was total chaos trying to get anything done with way too many cooks in the kitchen. If you're an older employee, don't expect any of your previous work experience to mean anything. If it didn't happen at Salesforce, it didn't happen at all. Compensation is definitely lower than the other big tech firms in San Francisco. Stop using so Hawaiian jargon and ridiculous costume characters. It's a business, not a pre-school. No stock refresh for grade 7's in ES, even though we were eligible under the plan.

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Salesforce Response
6y
Thank you for sharing your feedback and experience with us. We're sorry to see that you're no longer with the business as I believe we could have worked to improve. We would like to investigate further some of the cons you've listed, so please contact our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ to share more details anonymously.
3.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of really good people who put their heart and soul into their work. Some of the most experienced and skilled folks you will ever work with. Marc's values have been the foundation for creating a inclusive company.

Cons

Seems to be more senior executives being hired don't personally believe in the values championed by Marc. A lot of focus with new management on rebranding and putting their stamp on the organization for the sake of change. Feedback is often requested, but there are boundaries to what can be said. One recent meeting a senior exec told their department to stop whining.

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Salesforce Response
6y
Thank you for your review and your commitment to Salesforce over the past 3 years. It's disheartening to hear that you feel we're no longer the company you initially joined. I can personally assure you that we're very intentional during the hiring process (at all levels, and especially with senior executives who manage whole teams) and we're committed to hiring individuals that are aligned and believe in our core values. We're interested in hearing more, can you please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details?
Viewing 277 - 279 of 22,586 Reviews

Glassdoor has 26,149 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.