Sally Beauty reviews

3.1

40% would recommend to a friend

(3,541 total reviews)
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Denise Paulonis

41% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jan 11, 2014
Recommend
CEO approval
Business Outlook

Pros

It was a good opportunity to start out with. Get free products, some good employees to work with.

Cons

No opportunity to move up in the company. Lousy pay raises. Lousy management, no credit where credit is due.

2.0
Jan 11, 2014

Just horrible

Recommend
CEO approval
Business Outlook

Pros

Can be fun if you have good customers. Pay was alright since I lived at home.

Cons

My manager was too young and immature to run a store. The assistant manager took over for a few months and everything fell apart. It just went downhill from there. I was required to bring the keys to the store every morning. That meant every night I had to come by the store and pick them up or have my car open at my house so they could drop the keys off. I had to wake up early every day (yes, my days off too) and take the keys to the store. I was asked to work unpaid 3-4 hours a week! I was alone in the store for hours daily with pissed off customers that needed a manager (only managers can order salon equipment which was our biggest sale because we were surrounded by salons) and they were on lunch TOGETHER for half the day and got paid for it. I would have to tell them to come back later and when they did still no manager. They would turn their phones off or ignore my calls so I was completely alone. So if I made a mistake I got in trouble for it when I couldn't really help it. I put in my two weeks notice because my grandparents needed me to work at their business while my step dad and mom were in the hospital while he was dying with cancer and they asked me to stay another week (which I did). When I left they posted my picture on Facebook and said I stole from the company and I was this and that. Well, my fiance works for a police department so I flagged pictures and Facebook took them down. Luckily for them because I was in the middle of filing a police report against them. Point blank, unless you want a crock of crap, don't even bother with the fresh hell. They will take advantage of you no matter what you do.

3.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

the pros is that after a year you can get employee paid vacation time there are sally rewards that you can get points for and earn free things there are customers that are loyal and extremely nice. its a great first time job if you like helping people and sharing knowledge this place is for you I love the discount and free products

Cons

they for sure do not pay enough especially where i spent 14,000 dollars for cosmetology school.... and to only get paid 8.25 an hr for stocking helping customers and doing plan o guides and price changes.... my time is worth more. people do not expect you to be a hairdresser when giving advice and talk down to you the company requires that all stores are like identical... when in reality they all have different locations and different specifications that SHOULD require a different set up. if you live in Massachusetts they tax you on your reward points...

Viewing 3418 - 3420 of 3,541 Reviews

Glassdoor has 3,708 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.